Verizon Authorized Retailer – GoWireless in Oceanside, CA Closed now

Reviews about Verizon Authorized Retailer – GoWireless

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  October 04, 2019, by Lily ramos
  Customer Service here is horrible, they do not care about customer it is just sales. My boyfriend and I came in looking to upgrade my daughters phone for her bday. Michael C who is no longer there made many changes to our account without our permission and the devices we wanted were not available bu so that he can "make his sale before closing month" forced two devices which we didn't activate or use. Michael said he would order our phones and we would come back for "easy " exchange (did not mention restocking fee) we left store as he assured we would have phones in 2days. I contacted store in 2 days and only one device was in called the following day both devices were in Yay! NOT went in to office to do this exchange no devices in our phone had been sold!!!! mind you this was for my daughter bday and no apology was made by Anthony who only just nodded and said he didn't know what happened WORSE ExPERIENCE VERIZON GO WIRELESS TRAIN YOUR REPS i could go on with visit with new manager Dakota but what is the point Go to Scott in Carlsbad verizon Victra